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Frequently Asked Questions

New virus measures

The Hotel has installed an alcohol disinfector at the front entrance so that visitors can use it.In addition, alcohol disinfecting sprays are placed at the entrance to the buffet and at the passage to the banquet hall, and are used by all users.
And we regularly carry out alcohol disinfection of tables, chairs, counters, elevator buttons and toilet doorknobs.
At the buffet venue, the tongs for cooking are replaced with new ones every 15 minutes, and disposable gloves are installed.
Employees are also required to wear masks, decide to take a temperature before going to work, and strictly prohibit those who have a fever of 37.5 degrees or more from going to work.
We are ready to accept customer safety first.
Last but not least, I wish the end of the new virus as soon as possible.
  • Is there a shuttle from the station?

    There is a free transfer from the nearest Isawa Onsen Station or highway bus stop.
    Since this is not a regular service, please let us know Continue reading
  • Is infant charge charged?

    Children of infants (0 to 1 year old) will not be charged at this facility in principle.
    Please be sure to indicate your age and the numberContinue reading

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Please feel free to contact us if you have any questions.


【Reception time】9: 00-19: 00