1. Top
  2. Frequently Asked Questions

Frequently Asked Questions

New virus measures

As part of the measures against the new coronavirus, Hotel Fuji has installed an alcohol disinfector at the front entrance so that it can be used by visitors.In addition, alcohol disinfecting sprays are placed at the entrance to the buffet and at the passage to the banquet hall, and are used by all users.
And we regularly carry out alcohol disinfection of tables, chairs, counters, elevator buttons and toilet doorknobs.
At the dinner buffet venue, dishes are arranged on small plates so that they can be taken individually, tongs used for sorting are eliminated (except for some ingredients), and disposable gloves are installed.
Regarding breakfast, in response to a request for self-restraint buffet, we have prepared Japanese set meals and Western dishes at the restaurant and provided it to customers.If you are unable to decide at the time of booking, ask at check-in.Thank you for your understanding.
※There will be changes in diet until the new coronavirus is over.Thank you for your understanding.
Employees are also required to wear masks, decide to take a temperature before going to work, and strictly prohibit those who have a fever of 37.5 degrees or more from going to work.
We are ready to accept customer safety first.
Last but not least, I wish the end of the new virus as soon as possible.
  • Is there a shuttle from the station?

    There is a free transfer from the nearest JR Isawaonsen Station or the highway bus stop.
    This is not a regular flight, so please let us knowContinue reading
  • Check-in and check-out

    Main building guest room, IN 15:00, OUT 10:00
    Bettei Bibo Guest room is 14:00 IN, 11:00 OUT

    For details, please check the plan details you Continue reading
  • Is infant charge charged?

    Children of infants (0 to 1 year old) will not be charged at this facility in principle.
    Please be sure to indicate your age and the numberContinue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.


【Reception time】From 9:00 to 20:00